This add-on costs $9 and isn't part of the main HeroChat purchase
Zendesk Integration with HeroChat
Use this app to automatically synchronize Zendesk customers with HeroChat, view Zendesk tickets, or create new ones without leaving HeroChat, and more.
Purchase for $9
Zendesk
Tickets Synchronization
HeroChat will automatically displays the Zendesk tickets of the active HeroChat user by matching its email or phone number. Each ticket displays the status, title, and when clicked, openes in Zendesk.
- Zendesk tickets syncronization
- Automatic ticket update with latest messages
Conversion to Zendesk Ticket
Convert HeroChat conversations into Zendesk tickets on the fly with one click. The tickets are automatically synchronized when new messages are sent or received in HeroChat.
- Converts chats in Zendesk tickets
- Automatic synchronization and user creation
